Enter the voucher code at checkout or in the redemption flow for your selected game. Follow on-screen instructions to apply the balance or item.

Direct top-up sends credits or items to your linked game account automatically after payment, without manually entering a separate code.

Contact support immediately with your order ID before the top-up is processed. Once delivered to an incorrect ID, recovery may not be possible.

Check for typos, confirm the code matches the correct game and region, and ensure it has not already been redeemed. Contact support if the issue persists.

Pending status can occur during publisher maintenance, payment review, or high traffic periods. Most orders complete within minutes.

Yes. Purchase a voucher and share the code securely with the recipient. Gift codes should only be shared with trusted contacts.